Zelvorm Office · feature
Customer messages land in one place, and each gets one owner.
Keep every conversation in one list, whichever channel it came from. Give each one an owner and a status. Replies to email conversations go out from Office. WhatsApp, Instagram, Facebook, SMS and phone conversations are kept in the same thread, but you reply on those channels yourself.
How to use it
- 1Open Inbox and add a conversation, or send messages in through your company's secret address.
- 2Assign it to someone.
- 3Reply, or turn it into a deal with one click.
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