Can it connect to our systems?

Yes. Assistants can look up orders, book appointments or update your CRM through secure integrations, with permissions you control.

Is it GDPR compliant?

We design with privacy in mind: clear notices, minimal data collection, secure providers and retention rules that fit UK GDPR.

Which AI models do you use?

We choose from leading models, such as those from Anthropic, OpenAI and Google, based on accuracy, cost and data requirements.

AI Chatbot & Assistant Development

08 · AI & Automation01 of 07

Trained on your content, honest when it doesn't know, and handing over to a person when it matters.

Most chatbots frustrate people because they guess. We build AI assistants that answer from your own content, cite their sources, capture leads and book appointments, and pass the conversation to your team the moment a person would do better.

Start a project

What's included

Answers for customers, any time: 24/7; Answers for customers, any time
Of answers grounded in your approved content: 100%; Of answers grounded in your approved content
Typical time to launch: 4–8 wks; Typical time to launch

Can I change my delivery date?

AI assistant

Source · Delivery policy

Sorted, and logged in the CRM

AI chatbots & assistants · illustration

Website chatCustomer supportLead captureAppointment bookingTrained on your contentCited answersHuman hand-offWhatsApp and emailWebsite chatCustomer supportLead captureAppointment bookingTrained on your contentCited answersHuman hand-offWhatsApp and email

Sound familiar?

The problems we hear most often before someone asks us about AI chatbots & assistants.

Bots that make things up

Generic chatbots confidently give wrong prices or policies, creating more work and less trust.

The same questions all day

Your team answers delivery, pricing and opening-hours questions instead of the work only they can do.

Leads lost out of hours

Visitors arrive in the evening with questions, find nobody to ask and leave.

What's included

Knowledge base

Your website, documents and FAQs prepared so the assistant answers from approved content.

Conversation design

Greeting, tone, common journeys and what the assistant should never do.

Cited answers

Answers that link to the page or document they came from, so people can check.

Actions

Lead capture, bookings, order lookups and CRM updates through secure integrations.

Human hand-off

Clear rules for passing conversations to your team, with full context.

Monitoring

Conversation review, accuracy checks and regular improvements.

How we do it

01/ 04

You follow every step live in Mission Control, your project dashboard: tasks, files, approvals and a launch forecast.

1
Scope
The questions and tasks to handle, and where people must stay in charge.
2
Prepare knowledge
Content gathered, cleaned and structured for accurate answers.
3
Build and test
The assistant built, then tested against real questions, including tricky ones.
4
Launch and improve
Live monitoring, regular reviews and updates as your business changes.

24/7

Answers for customers, any time

100%

Of answers grounded in your approved content

4–8 wks

Typical time to launch

Built for

Who this is for.

Businesses answering repetitive questions

E-commerce stores with support queues

Service firms capturing leads

Teams wanting support beyond office hours

Tools we useClaudeVercel AI SDKn8nZapierMakeHubSpotSupabasePython

Helpful extras

Try it yourself, or see what's built in.

Built in · AIZelvorm ConciergeA straight answer first, then a meeting if you want one.See how it works

Built in · AIAsk the JournalSearch that answers, with sources.See how it works

Questions

AI chatbots & assistants, answered.

Something else on your mind? Ask the Zelvorm Concierge in the corner, or talk to the team.

We design assistants to answer only from your approved content, cite sources and say when they don't know, then offer a person. That greatly reduces wrong answers.