01
Updates nobody runs
Plugins, themes and frameworks fall behind, and outdated software is one of the most common ways sites get hacked.
01 · Web Development05 of 06
Updates, security, backups and a developer on call, so launch day isn't the best the site ever looks.
Websites don't stay finished. Software needs updating, content needs changing and small issues grow if nobody's watching. Our care plans keep the site we built for you safe, fast and up to date, with hours each month to keep improving it.
- Uptime target
- 99.9%
- Uptime target
- Average response to requests
- 24h
- Average response to requests
- Health checks and off-site backups
- Daily
- Health checks and off-site backups
Updates applied
Backup verified
SSL valid
Uptime 99.9%
Software updatesSecurity monitoringDaily backupsUptime alertsSpeed checksContent changesBug fixesMonthly reportSoftware updatesSecurity monitoringDaily backupsUptime alertsSpeed checksContent changesBug fixesMonthly report
Sound familiar?
The problems we hear most often before someone asks us about website maintenance & support.
02
Small changes take weeks
Without anyone on call, simple edits wait in someone's inbox while the site goes out of date.
03
You find out it's down from a customer
No monitoring means outages, expired certificates and broken forms go unnoticed until someone complains.
What's included
01
Updates and patching
Core, plugin and dependency updates tested on staging first, so nothing breaks on the live site.
02
Security monitoring
Firewall, malware scans and login protection, with fixes applied fast when something needs attention.
03
Backups you can restore
Daily off-site backups, with restores tested so they work when you need them.
04
Uptime and speed watch
Round-the-clock uptime monitoring with alerts to our team, plus monthly Core Web Vitals reviews.
05
Monthly improvement hours
Time each month for content changes, small features and fixes, with a simple request process.
06
Plain-English report
What we updated, fixed and improved each month, and anything we recommend next.
How we do it
You follow every step live in Mission Control, your project dashboard: tasks, files, approvals and a launch forecast.
- 1
Onboard
We audit the site, set up monitoring and backups, and document how everything fits together.
- 2
Protect
Updates, scans and backups run on a schedule, with alerts going to our team, not your inbox.
- 3
Improve
Your monthly hours go on the changes that matter most to you, tracked in your dashboard.
- 4
Report
A short monthly summary with what was done, site health and recommendations.
99.9%
Uptime target
24h
Average response to requests
Daily
Health checks and off-site backups
Built for
Who this is for.
Businesses without an in-house developer
Sites that take bookings, orders or leads
Teams that need regular content changes
Anyone whose last agency disappeared after launch
Tools we useNext.jsReactWordPressLaravelNode.jsTailwind CSSVercelCloudflare
Helpful extras
Try it yourself, or see what's built in.
Questions
Website maintenance & support, answered.
Something else on your mind? Ask the Zelvorm Concierge in the corner, or talk to the team.
This care plan is for websites we've built or rebuilt. Our Maintenance & Support service covers any website or app, including ones built by someone else, with formal SLAs for larger teams.
More in Web Development
The rest of the toolkit.
- 01Custom business websitesDesigned around your customers, engineered for speed, built to bring in enquiries.
- 02Landing page designOne audience, one offer, one action. Built to make your ad spend work harder.
- 03E-commerce storesProduct pages people trust, a checkout that doesn't leak, and SEO that brings shoppers back.
- 04WordPress developmentCustom themes and blocks your team will love, without the plugin pile that slows most WordPress sites down.
- 05Website speed optimisationWe find what's slowing your site down and fix it, until Core Web Vitals turn green.
From the Journal
Read before you decide.
Maintenance & SupportWebsite Security Basics for Small Businesses
Most website attacks aren't targeted; they're automated. The security basics every small business site needs: updates, logins, backups, HTTPS, forms and a plan for when things go wrong.
6 Nov 2026 · 4 min read
Maintenance & SupportWebsite Handover Checklist: What You Should Get at Launch
Before your agency hands over a new website, make sure you get the logins, ownership, code, documentation and training you need. A complete website handover checklist.
6 Nov 2026 · 4 min read
Maintenance & SupportHow Often Should You Update Your Website? A Maintenance Checklist
A website isn't a one-time project. Here's a realistic maintenance schedule covering security, content, and performance — and what breaks without it.
19 May 2026 · 4 min read
Next in Web Development
Website speed optimisation
Start a project
Tell us what you're building. You'll hear from a human within 24 hours, with an AI Blueprint already waiting.
contact@zelvorm.com · Avg. response under 24h