01
Hearing it from a customer
The site was down all weekend and the first anyone knew was a complaint on Monday.
11 · Maintenance & Support02 of 06
Round-the-clock uptime, speed and error monitoring, with alerts that reach someone who can fix it.
Every minute your site is down or slow costs you enquiries and sales. We monitor uptime, speed, errors and certificates around the clock, alert our team the moment something goes wrong and track performance over time, so you hear about problems from us, not your customers.
- Uptime target
- 99.9%
- Uptime target
- Monitoring and alerts
- 24/7
- Monitoring and alerts
- Health checks
- Daily
- Health checks
Uptime
Response time
Errors
All systems normal
Uptime monitoringOutage alertsCore Web VitalsError trackingSSL monitoringDomain expiryForm checksMonthly trendsUptime monitoringOutage alertsCore Web VitalsError trackingSSL monitoringDomain expiryForm checksMonthly trends
Sound familiar?
The problems we hear most often before someone asks us about uptime & performance monitoring.
02
Slowly getting slower
Speed degrades a little each month until it hurts rankings and conversions.
03
Silent failures
Contact forms stop sending or checkout errors appear, and nobody notices for days.
What's included
01
Uptime checks
Your site checked around the clock from multiple locations.
02
Instant alerts
Outages and errors alert our team immediately, not your inbox.
03
Performance tracking
Core Web Vitals and response times tracked over time.
04
Error monitoring
Application errors captured and grouped so they can be fixed.
05
Certificate and domain checks
SSL and domain expiry watched so nothing lapses.
06
Critical journey checks
Key forms and checkout tested regularly.
How we do it
You follow every step live in Mission Control, your project dashboard: tasks, files, approvals and a launch forecast.
- 1
Set up
Monitors, alerts and dashboards configured for your site.
- 2
Baseline
Normal performance recorded so problems stand out.
- 3
Respond
Alerts handled by our team, with fixes or escalation.
- 4
Review
Monthly trends and recommendations.
99.9%
Uptime target
24/7
Monitoring and alerts
Daily
Health checks
Built for
Who this is for.
Online stores and booking sites
Lead generation websites
Web applications and portals
Businesses after a costly outage
Tools we useVercelCloudflareSentryUptimeRobotWP Rocket
Helpful extras
Try it yourself, or see what's built in.
Questions
Uptime & performance monitoring, answered.
Something else on your mind? Ask the Zelvorm Concierge in the corner, or talk to the team.
Our team is alerted immediately, investigates the cause and fixes it or escalates to your host. You'll get an update and, afterwards, a short explanation.
More in Maintenance & Support
The rest of the toolkit.
- 01Updates & security patchingUpdates tested on staging first, then applied safely, so security never costs you uptime.
- 02Backups & disaster recoveryDaily off-site backups, tested restores and a written plan for when things go wrong.
- 03Support tickets with SLAsA simple way to ask for help, guaranteed response times and every request visible in your dashboard.
- 04Monthly improvement hoursA monthly block of design and development time, spent on the changes that matter most.
- 05Hosting managementThe right hosting for your site, set up, secured, monitored and managed by our team.
From the Journal
Read before you decide.
Maintenance & SupportWebsite Security Basics for Small Businesses
Most website attacks aren't targeted; they're automated. The security basics every small business site needs: updates, logins, backups, HTTPS, forms and a plan for when things go wrong.
6 Nov 2026 · 4 min read
Maintenance & SupportHow Often Should You Update Your Website? A Maintenance Checklist
A website isn't a one-time project. Here's a realistic maintenance schedule covering security, content, and performance — and what breaks without it.
19 May 2026 · 4 min read
Web DevelopmentCore Web Vitals in 2026: What Actually Moves Your Google Ranking
Core Web Vitals still matter in 2026, but not the way most guides claim. Here's what Google actually measures and what's worth fixing first.
27 Feb 2026 · 5 min read
Next in Maintenance & Support
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